Privacy Policy

Our contact details 

E-mail: contact@rocketvan.io

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contact form

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting contact@rocketvan.io

We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep contact details for 1year. We will then dispose of your information by deleting from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@rocketvan.io +442032870342 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@rocketvan.io +442032870342 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Cookies Policy

Why we use cookies

Our website uses cookies to distinguish you from other visitors of our website in order to provide increased functionality and service. This not only helps us to provide you with a better experience but also to help us improve our website and services.

Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services. However, in doing so, you may find that certain functionality or services may be impaired or unavailable to you.

The cookies we use only contain anonymous information to improve the services we offer and do not contain personal information.

It is also important to point out that not all cookies used by this website are created by us. These cookies (referred to as third-party cookies) are covered below.

 

What cookies do we use?

The cookies we use are generally only to provide functionality or analytical services.

 

Analytical cookies

These cookies allow us to recognise and count the number of visitors to our website, discover how visitors move around our website and track the content that visitors view and are interested in. This helps us to tailor the content we provide and make sure we offer more of what our visitors want, and less of what they don’t want. Without this information we would have to rely on you, the visitor, contacting us and let us know if you don’t like something, or if you want to see more of a particular type of content. Analytics does this automatically, all without personally identifying who you are.

 

What analytical cookies do we use?

Google Analytics

Our  website uses Google Analytics, a web analytics tool provided by Google,  to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Cookie name What it does
_utma This cookie helps us determine the number of unique visitors to our website.
_utmz This  cookie helps us determine the referral method for people visiting our  website. This helps us to analyse the traffic arriving at our      website and to determine which are the most popular routes (e.g. direct,  search engine search, email link).
_utmb We  use this Google Analytics cookie to help us to record the length of  individual sessions from our users on our website. Each time you move to  a new page within our website within 30 minutes of arriving the cookie  updates so that we know that you are still actively using our website  within a single session.
_utmc Similar to _utmb, we use this Google Analytics cookie to help us record the length of individual sessions on our website.
AddThis AddThis  is an online service to track which social networking options you use.  This information is only used to identify which are the most popular  document networking tools, and how many people may like our content.
Uid/uvc Features for sharing via social media (Facebook, Twitter etc). AddThis track visitors who use any of their features.

From time to time we may embed photos or video content from websites such as  Flickr or YouTube. As a result, when you visit a page containing these items you may be presented with cookies from these websites.

We do not control these cookies and you should check the relevant third party’s website for more information on their cookies usage or privacy policies.

 

Sharing tools

On a lot of our pages, you will see sharing buttons which enable you to easily share content with your friends through the most common social networks. When you click on any of these links, a cookie may be set by the social network you have chosen to use. As with embedded content, we do not control these cookies, so always check with your chosen social network for more information.

 

I want to know more…

You can find out more about cookies, including how to disable/enable them at the following website: www.aboutcookies.org

You can also choose to block most cookies by configuring the settings in your web browser. However, if you use your browser to block all cookies  (including the essential ones our website requires) you may not be able to access all parts of our website, or you may find that particular functionality is reduced or missing. Unless you have adjusted your browser settings to block cookies, our website will issue cookies as soon as you visit it.

 If you are trying to delete or disable cookies on your mobile phones, tablets, or any other internet-enabled devices, please refer to the manual that was provided with it, or to the device manufacturer’s website.