Our contact details
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Contact form
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep contact details for 1year. We will then dispose of your information by deleting from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org +442032870342 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com +442032870342
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
The cookies we use only contain anonymous information to improve the services we offer and do not contain personal information.
It is also important to point out that not all cookies used by this website are created by us. These cookies (referred to as third-party cookies) are covered below.
What cookies do we use?
The cookies we use are generally only to provide functionality or analytical services.
These cookies allow us to recognise and count the number of visitors to our website, discover how visitors move around our website and track the content that visitors view and are interested in. This helps us to tailor the content we provide and make sure we offer more of what our visitors want, and less of what they don’t want. Without this information we would have to rely on you, the visitor, contacting us and let us know if you don’t like something, or if you want to see more of a particular type of content. Analytics does this automatically, all without personally identifying who you are.
What analytical cookies do we use?
Our website uses Google Analytics, a web analytics tool provided by Google, to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|Cookie name||What it does|
|_utma||This cookie helps us determine the number of unique visitors to our website.|
|_utmz||This cookie helps us determine the referral method for people visiting our website. This helps us to analyse the traffic arriving at our website and to determine which are the most popular routes (e.g. direct, search engine search, email link).|
|_utmb||We use this Google Analytics cookie to help us to record the length of individual sessions from our users on our website. Each time you move to a new page within our website within 30 minutes of arriving the cookie updates so that we know that you are still actively using our website within a single session.|
|_utmc||Similar to _utmb, we use this Google Analytics cookie to help us record the length of individual sessions on our website.|
|AddThis||AddThis is an online service to track which social networking options you use. This information is only used to identify which are the most popular document networking tools, and how many people may like our content.|
|Uid/uvc||Features for sharing via social media (Facebook, Twitter etc). AddThis track visitors who use any of their features.|
From time to time we may embed photos or video content from websites such as Flickr or YouTube. As a result, when you visit a page containing these items you may be presented with cookies from these websites.
We do not control these cookies and you should check the relevant third party’s website for more information on their cookies usage or privacy policies.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
On a lot of our pages, you will see sharing buttons which enable you to easily share content with your friends through the most common social networks. When you click on any of these links, a cookie may be set by the social network you have chosen to use. As with embedded content, we do not control these cookies, so always check with your chosen social network for more information.
I want to know more…
You can find out more about cookies, including how to disable/enable them at the following website: www.aboutcookies.org
You can also choose to block most cookies by configuring the settings in your web browser. However, if you use your browser to block all cookies (including the essential ones our website requires) you may not be able to access all parts of our website, or you may find that particular functionality is reduced or missing. Unless you have adjusted your browser settings to block cookies, our website will issue cookies as soon as you visit it.
If you are trying to delete or disable cookies on your mobile phones, tablets, or any other internet-enabled devices, please refer to the manual that was provided with it, or to the device manufacturer’s website.